Privacy Policy

1. Data Controller Identification

2. Introduction

Alpha Media Network LLC FZ ("Company", "we", "us" or "our") is committed to protecting the privacy and personal data of users of the https://challenges.cryptowhales.pt platform ("Platform"). This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and applicable free zone regulations.

3. Personal Data We Collect

3.1 Data provided directly by users

• Identity data: full name, email address, country of residence
• Account data: login credentials, user preferences
• Payment data: processed by third-party payment providers (we do not store card details)
• Communication data: messages sent through the Platform

3.2 Data collected automatically

• Technical data: IP address, browser type, operating system, device identifiers
• Usage data: pages visited, session duration, interactions
• Progress data: challenges enrolled, missions completed, certificates issued

4. Purposes of Processing

We process your personal data for the following purposes:

1. Service provision: account management, challenge access, certificate issuance
2. Service communications: notifications about challenges, platform updates
3. Direct marketing: newsletters and promotions (only with consent)
4. Service improvement: statistical analysis and experience optimization
5. Legal compliance: fulfilling tax and regulatory requirements
6. Security: fraud prevention, platform security

5. Legal Basis for Processing

Under the UAE Personal Data Protection Law, we process your data based on:

• Contractual necessity: to provide the services you have requested
• Consent: for direct marketing and non-essential cookies
• Legal obligation: compliance with UAE laws and regulations
• Legitimate interest: security and fraud prevention

6. Data Sharing and Transfer

6.1 Categories of recipients

Your data may be shared with:

• Payment processors: to process transactions
• Service providers: hosting, email services, analytics
• Meydan Free Zone Authority: as required by free zone regulations
• UAE authorities: when legally required

6.2 International transfers

Personal data may be transferred outside the UAE to jurisdictions that provide an adequate level of data protection or under appropriate safeguards as required by the UAE Personal Data Protection Law, including contractual clauses ensuring equivalent protection standards.

7. Data Retention

Personal data is retained for the period necessary to fulfill the purposes for which it was collected:

• Account data: while account is active + 2 years
• Transaction data: 5 years (UAE Commercial Companies Law)
• Marketing data: until consent is withdrawn
• Security logs: 12 months

8. Your Rights

Under the UAE Personal Data Protection Law, you have the following rights:

To exercise these rights, contact: geral@cryptowhales.pt

9. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UAE Data Office or relevant supervisory authority.

10. Cookies and Similar Technologies

The Platform uses cookies and similar technologies. You can manage your preferences through the cookie banner displayed on first access or through your browser settings. For more information, please refer to our Cookie Policy available on the Platform.

11. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including encryption, access controls, and security monitoring, in accordance with UAE data protection standards.

12. Changes to This Policy

This Policy may be updated periodically. Material changes will be communicated through the Platform or by email. The date of the last update is indicated at the beginning of this document.

13. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, the Meydan Free Zone regulations, and any other applicable UAE federal or local laws.

14. Contact Information

For questions about this Policy or the processing of your personal data:

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